Terms and Conditions

Last updated: October 25, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: Jammu and Kashmir, India.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Kashmir Essences.
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Service refers to the Website.
• Website refers to Kashmir Essences, accessible from https://kashmiressences.com
• Products refer to the goods available for purchase on our Website, including but not limited to nuts, honey, shilajit, almonds, cashews, and other natural and organic items.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Please read Our Privacy Policy carefully before using Our Service.

User Accounts

To use certain features of our Website, including purchasing products, You may be required to create an account. When creating an account, You must provide accurate, complete, and current information including Your Name, Email Address, and Password.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. The Company reserves the right to suspend or terminate Your account if any information provided is inaccurate or misleading, or if You violate these Terms.

Purchases and Payments

You can purchase various goods through Our Website, such as nuts, honey, shilajit, almonds, cashews, and other related products. By placing an order, You agree that You are legally capable of entering into binding contracts and that You will provide accurate payment and billing information.

All payments are processed securely through PayU Payment Gateway or other authorized providers. You agree to pay all applicable charges, including taxes and delivery fees, at the time of checkout. The Company reserves the right to cancel or refuse any order due to product unavailability, errors, or suspected fraudulent activity.

Feedback and Suggestions

If You provide Us with feedback, suggestions, or ideas, You agree that We may use, modify, or implement such feedback without any compensation, acknowledgment, or credit given to You. Such feedback shall not be considered confidential and may be used to improve Our products or services.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount actually paid by You through the Service or USD 100, whichever is lower.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service and all products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted or error-free.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, specifically within the jurisdiction of Jammu and Kashmir, without regard to its conflict of law provisions.

Dispute Resolution

If You have any concern or dispute about the Service, You agree to first attempt to resolve it informally by contacting Us.

Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Failure to enforce any right or provision under these Terms shall not constitute a waiver of those rights.

Changes to These Terms

We may update or modify these Terms at any time without prior notice. By continuing to access or use Our Service after any revisions, You agree to be bound by the updated Terms.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: support@kashmiressences.com
• By visiting this page on our website: https://kashmiressences.com/contact
• By phone: +91 8899875821